We want you to be fully satisfied with your purchase. However, some items are not eligible for return due to their nature or safety regulations. Below is a list of the items we cannot accept for return.
Non-Returnable Items
The following types of products are non-returnable:
- Custom or Special-Order Parts – Any products that are made to order or customized specifically for you cannot be returned.
- Installed or Used Parts – Items that have been installed, used, or show signs of wear and tear are not eligible for return.
- Electrical Components – Due to safety reasons, electrical parts (e.g., wiring, sensors, control modules) are not returnable.
- Painted, Coated, or Modified Products – Items that have been painted, modified, or altered in any way after purchase cannot be returned.
- Freight Items – Large, bulky, or heavy items that require freight shipping are not eligible for return.
- Tunes for Life Memberships – Memberships and associated services, such as Tunes for Life, are non-returnable and non-refundable.
- Final Sale or Clearance Items – Any products marked as "final sale" or purchased at a clearance price are non-returnable.
- Gift Cards and Vouchers – These are not eligible for return or refund.
How to Check Eligibility
If you’re unsure whether an item is returnable, please review the product details on the website or contact our customer service team. We’ll be happy to help clarify the return policy for any specific product.
Still have questions? We’re here to help — visit our Help Center or contact support for assistance through Live Chat.